At manspacewear, we are committed to offering high-quality women’s apparel and a pleasant shopping experience. If you are not fully satisfied with your purchase, our straightforward return and refund policy below applies to all orders placed on our official website.
1. Return Eligibility & Timeframe
We accept return and refund requests within 30 calendar days after delivery. All return items must be shipped back within 7 days once your return request is approved. Any requests submitted beyond the valid period will not be eligible for return or refund.
To qualify for returns:
- Items must be unworn, unwashed, undamaged, and unaltered
- All original tags, labels, and packaging must be intact and attached
- No stains, makeup marks, perfume odor, pet hair, or visible signs of use
- Valid order number or purchase record is required
2. Non-Returnable Items
The following items are final sale and cannot be returned or exchanged for hygiene and policy reasons:
- Clearance, discounted, and final-sale products
- Intimates, underwear, and swimwear
- Items worn, washed, modified, or damaged by customers
- Items returned without official authorization
3. How to Start a Return
Please follow the official return process to avoid rejection:
1. Send a return application email to support@manspacewear.com
2. Subject format: Return Request – (Your Order Number)
3. Include your order number, item name/sku, return reason, and related photos (for defective/damaged issues)
4. Wait for our team’s review and official return instructions within 24–48 hours
Note: Do not send returns to any private address without our official approval.
4. Return Shipping Fee
- Customer’s responsibility: For returns due to personal reasons, including size mismatch, style dislike, wrong purchase, or no longer needed. Original shipping fees are non-refundable.
- Our responsibility: For defective items, shipping errors, missing pieces, or damaged goods during delivery. We cover valid return shipping costs with provided evidence.
5. Refund Processing
Once we receive and inspect your returned items, we will approve and process your refund within 5–10 business days. The refund will be returned to your original payment method automatically.
Please note that banks and payment platforms may require additional processing time, which is beyond our control.
6. Exchange Service
Size or color exchange is available based on stock availability. If you need an exchange, please clearly state your preferred size or color in your return email. Additional shipping fees may apply depending on your situation.
7. Order Cancellation
Orders can be canceled free of charge before shipment. Once your package is dispatched, cancellation is unavailable, and you need to apply for a return after receiving the parcel.
8. Policy Updates
Manspacewear reserves the right to update this Return & Refund Policy without prior notice. The latest version will be posted on https://manspacewear.shop/.
9. Contact Us
For any questions about returns, refunds, or exchanges, please contact our customer support:
Email: support@manspacewear.com
